At no cost, the Northern Idaho Crisis Center serves patients 18 and older experiencing a behavioral health crisis. Don Robinson, a former FBI agent who manages the crisis center, said anyone who needs help can get it at the center. “A crisis really is in the eye of the beholder,” Robinson said. “Our main mission is to help people experiencing a mental health crisis or thoughts of suicide or self-harm.”
The crisis center often partners with Heritage Health to provide mental health counseling and medical treatment for those who need it. Director Jodi Smith said Heritage Health provides counseling to all ages, especially cases involving trauma, as well as case management. Patients at Heritage pay a minimum of $15 and a maximum of $60 based on their income level, and scholarships are also available.