IPCA Employment Opportunity! Program Manager - Workforce Development


Join the IPCA team and support Idaho's amazing community health centers! 


Position: Program Manager - Workforce Development

Reports to: Deputy Director 

Hours: Full Time  

FLSA Status: Exempt  

Date: July 2020


General Statement

The Idaho Primary Care Association (IPCA) is a private, non-profit organization whose mission is to promote and support vibrant, effective community health centers in providing accessible, affordable and high quality healthcare to all Idahoans.

The Program Manager – Workforce Development position reports to the Deputy Director and supports IPCA’s workforce development, training and technical assistance (T/TA) programs, and other initiatives for CHCs.


Primary Responsibilities

  • Develop a Workforce Development program plan establishing timelines, metrics and outcomes.
  • Conduct and analyze a comprehensive needs assessments to determine status of workforce related needs at health centers, including state and federal data.
  • Develop and implement technical assistance, coordination and management of efforts across Idaho CHCs in the area of workforce development.
  • Establish and facilitate a peer group made up of health center human resource or other leadership staff responsible for workforce planning.
  • Provide support, resources, best practices and information to health center staff in the area of workforce development including recruitment and retention, and serve as primary interface between IPCA and workforce development partners.
  • Collaborate and partner with Region 10 workforce staff and National Training and TA Partners (NTTAPs) on promotion and development of joint workforce related trainings and technical assistance for our respective health centers.
  • In collaboration with the state Primary Care Office (PCO) maximize state and federal resources by notifying health centers of programmatic updates or changes in the National Health Service Corps Loan Repayment program, Idaho State Loan Repayment Program, Nurse Corps Loan Repayment Program, and J1 Visa Waiver program.
  • Manage workforce portion of IPCA website.
  • Participate in T/TA on the use of the Readiness to Train Assessment Tool (RTAT™).
  • Administer the RTAT™ using an online software tool.
  • Provide targeted T/TA to health center staff on the RTAT™.
  • Develop and implement a strategic communications plan aimed at gaining buy-in and increasing the health centers’ engagement in workforce development.
  • Support health center development of workforce action plans to advance the Health Professions Education & Training (HP-ET) initiative.
  • Increase health center workforce implementation capacity, including new and strengthened partnerships.
  • Facilitate relationships with key stakeholders (e.g., federal, state, local, and national organizations) in order to implement, advance, and sustain HP-ET.
  • Establish strategic partnerships between community colleges, four-year colleges, and universities to recruit and retain students from rural and underserved communities who have a strong desire to pursue a career working in a health center.
  • Promote evidence-based models or promising practices that support HP-ET goals.
  • Develop and implement workforce T/TA activities to increase the percentage of health centers at full readiness to engage in health professions training programs



  • Conduct research and data collection/analysis, develop and maintain systems for monitoring and tracking data.
  • Participate in grant proposal preparation and grant-related reporting.
  • Provide a high level of customer service internally and externally.
  • Assume other responsibilities as assigned.


Required Qualifications

  • At least 2 years related professional experience in healthcare workforce development and a Bachelor’s degree, or an equivalent combination of training and experience.
  • Strong project/program management skills.
  • Excellent organizational skills with demonstrated ability to successfully manage long-term and short-term projects simultaneously and to anticipate upcoming events, deadlines, and expectations to prioritize multiple tasks.
  • Excellent communications and relationship-building skills.
  • Ability to work independently and as a team member and to work effectively with diverse people.
  • Strong customer service skills.
  • Strong computer skills, including thorough knowledge of Microsoft Office suite, presentation and printed media software, databases, etc.
  • Demonstrated ability to communicate clearly and positively, both verbally and in writing.
  • Ability to travel in-state and out-of-state.


Preferred Qualifications:

  • Knowledge of health care industry and state/national health care environment preferred.
  • Experience in a community health center is preferred; knowledge of healthcare industry and environment helpful.


Work Environment 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones and copiers.

Physical Demands

This is largely a sedentary role, with a significant portion of the day spent at the computer; however, this position would require the ability to lift files and equipment such as laptops, flip charts and stands, projectors and meeting
materials such as handouts and binders; open filing cabinets and bend or stand as necessary.

Position Type and Expected Hours of Work 

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.



Less than 30% travel is expected for this position.


Apply Today!

If interested and qualified for this position, please submit a resume, cover letter and completed application for employment. Application materials should demonstrate or address the qualifications above. Submit via email to: 

Idaho Primary Care Association
Human Resources
1087 W River St., Ste 160
Boise, ID 83702


IPCA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


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