Critical Skills for First Time Supervisors and Managers
||Training & Technical Assistance Calendar
||Critical Skills for First Time Supervisors and Managers
||Training & Technical Assistance
||Hannah Hysell [IPCA Staff]
||Mar 21, 2017 08:00 AM America/Mountain
||Mar 22, 2017 05:00 PM America/Mountain
||Presented by NWRPCA in this highly interactive two-day course, participants learn to:
Develop flexible, responsive, productive, and customer-focused teams, utilize behavioral interviewing to hire staff with the right skills and fit for the long-term, coach and develop employees, communicate for results, strengthen trust, and de-escalate conflict, drive accountability and deliver results, lead and manage change, build strong, professional relationships with supervisors, leaders, peers, former peers, and direct reports, avoid common legal pitfalls when managing employees, and create a culture of customer service.
Standard training fee: $999
NWRPCA Member training fee: $699
For more information on the trainer and to register visit the link below.
||Sadie Agurkis, NWRPCA